FACI was engaged to support a multi-actor initiative involving government institutions and civil society organisations working on interconnected social programmes. While the initiative was well resourced and politically supported, stakeholders expressed concern about fragmented implementation, overlapping interventions, and limited visibility of collective impact.
FACI’s role was to help participating institutions step back from individual projects and examine how programmes interacted across policy, institutional, and operational levels. Through structured consultations with government officials, civil society leaders, and programme managers, FACI mapped how priorities were set, how responsibilities were distributed, and where coordination was breaking down.
The analysis revealed that fragmentation was less a technical failure than a governance challenge. Actors were operating within their mandates, but without a shared understanding of how their actions contributed to broader outcomes. FACI facilitated a joint reflection process that helped stakeholders articulate common objectives, clarify roles, and identify points where coordination and accountability needed strengthening.
Rather than imposing a new coordination structure, FACI supported stakeholders to align existing mechanisms, improve information-sharing, and establish clearer lines of responsibility. This enabled actors to retain autonomy while working toward shared outcomes.
The engagement resulted in improved coherence across programmes, stronger collaboration between government and civil society, and increased confidence among stakeholders that collective efforts were contributing to meaningful change. It also strengthened trust and reduced duplication, laying the groundwork for more effective policy implementation and long-term collaboration.
